Billing collections issue September 2026

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Stripe21 Support
Investigating

We are aware of an issue with our billing collections provider that is affecting some customers at present and the provider is looking into the issue. We apologise for the inconvenience this is causing.

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Stripe21 Support
Began at:

Affected components
  • Infrastructure
    • Billing