P1 Incident – Inbound Broadband Connectivity Issue (Wholesale Provider)

Investigating
Updated

We are continuing to work with our provider to investigate and resolve the fault, and will provide further updates on a regular basis. We apologise for any inconvenience caused.

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Stripe21 Support
Updated

We are continuing to work with our provider to investigate and resolve the fault, and will provide further updates on a regular basis. We apologise for any inconvenience caused.

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Stripe21 Support
Investigating

Following planned maintenance, we identified an issue impacting inbound broadband connectivity via our wholesale provider. The recent changes have been rolled back, and the supplier NOC has been engaged under a P1 incident for investigation and resolution.

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Stripe21 Support
Began at:

Affected components
  • S21 Network Services
    • Supplier Services
      • Voice Networks
      • Data Networks