Change Freeze 2024

21 days
Scheduled
Scheduled

We would like to inform you of an upcoming change freeze in our operations:

  • Start Time: 00:00 Monday, 16th December
  • End Time: 00:00 Monday, 6th January

During this period, Stripe 21 will not implement any changes to our infrastructure unless it is:

  1. Required to resolve a critical issue.
  2. Necessary for the provisioning of new services to customers.

Please note that this change freeze only applies to Stripe 21's internal operations. Customers can still request changes to their services as usual, as our support desk will remain fully operational during this time.

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Affected components
  • S21 Voice Services
    • Voice Database Services
    • SBCs
      • SIP Trunks
      • PBX Services
    • Voice Radius Services
  • Hosted Services
    • Hosted Database
  • Infrastructure
    • Billing
    • Support & Helpdesk
  • S21 Network Services
    • National Ethernet Services
    • Supplier Services
      • Voice Networks
      • Data Networks